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5 radical approaches to Intranets

We’re currently redeveloping our staff Intranet, and as part of this exercise I’ve been trying to radicalise my own thinking about what we want our Intranet to do – to challenge some of the assumptions...

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Walsall Council in round the clock Tweet experiment

Walsall Council have just wrapped up a round the clock Twitter marathon, during which time they tweeted about their services and the various things happening in the area. @walsallcouncil posted over...

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ScotGovCamp 2011 tickets now available

We’ve updated the ScotGovCamp website with a few more details of the 2011 event, and I’m pleased to say that booking is now open. The event takes place on Saturday 24th September in Aberdeen. GovCamps...

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Social Media awards for revamped youth parliament campaign

Last year we won a number of accolades for our use of social media to promote the 2009 Scottish Youth Parliament elections. I blogged at the time that we would be ramping up our efforts for the 2011...

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Getting social media right (or, how NOT to do Facebook)

We've come a long way already How far we’ve come. Not that long ago, many of us felt like we faced an insurmountable brick wall. Social media remained a black art in so many organisations –...

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Tartan Tweetmeet (in 500 words or less)

Tartan Tweetmeet In the spirit of Twitter’s conciseness, I’m keeping this below 500 words. Last night’s Tartan Tweetmeet was, by all accounts, a great success. The national event, which took place in 6...

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Could the EU cookie law be harming web accessibility?

Tip: if you’re short on time, skip to the end of this article which lists the key findings. A monster accessibility problem? Any reader of this blog who works with the web in Europe will probably be...

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Confessions of a Better connected reviewer

Today saw the publication of the annual Better connected survey of all UK local authority websites, produced by Socitm, which identifies good (and bad) practice based on extensive evidence-based...

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What is a mobile web user anyway? Top 5 assumptions to avoid

At yesterday’s Building Perfect Council Websites event in Birmingham, I chaired a discussion about what we really mean when we talk about our websites’ “mobile users”. This expands on some thoughts I...

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Thinking Mobile First

I’ve previously written about achieving the mobile web standard and avoiding assumptions about mobile users. Completing the mobile trilogy, here’s some advice for turning the whole thing on its head...

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